Privacy Policy

This privacy policy applies to all website visitors. We are a Chinese manufacturer with data processing in China. This policy is designed in line with GDPR, CCPA, and global privacy regulations.

1. What We Collect

We collect only the minimum information necessary:
  • Contact info: name, shipping address, email, phone (with country code)
  • Order info: products, quantity, amount, date
  • Registration info (if account): username, encrypted password
  • Automatic: IP address, browser type, pages visited, cookies
  • Payment: processed by third-party providers (Stripe/PayPal); we do not store card numbers

2. How We Use Your Info

   1. Process orders, production, shipping, tracking
   2. Communicate about orders and after-sales
   3. Send marketing emails/SMS with your consent
   4. Analytics and service improvement (aggregated, anonymized data)
   5. Comply with laws and government requests
 

3. Information Sharing

We do not sell or rent your data. Shared only with:
  • Logistics carriers: name, address, phone for delivery only
  • Customs brokers: declaration information
  • Payment processors: order amount
  • Third-party service providers (analytics, marketing) under NDA
  • Law enforcement/courts when legally required

 

4. Automation & AI

    We may use automated tools including AI and machine learning for customer service analysis, service improvement, and personalization. These are provided by third parties under their own privacy policies. We implement reasonable safeguards.
 

5. SMS & Text Messaging

    By providing your phone number, you consent to receive order updates and service messages via SMS/WhatsApp. You may opt out at any time.
 

6. Aggregated/De-identified Data

    We may aggregate or de-identify personal data so it cannot identify an individual, and use it for analytics, research, and business improvement.
 

7. International Data Transfers

    Your data is stored on servers in China. Placing an order constitutes consent. We take appropriate measures for compliant transfers.
 

8. Legal Requests

    We cooperate with law enforcement. In response to verified subpoenas, court orders, or legal processes, we may disclose necessary information to comply with the law, enforce our Terms, or protect user safety.
 

9. Business Transfers

    In a merger, acquisition, or asset sale, customer data may be transferred as a business asset. You will be notified. Transferred data remains subject to this policy.

10. Security

  • SSL encryption for sensitive data
  • Firewall-protected servers, restricted access
  • Staff access limited to job need
  • Passwords encrypted; never disclosed
  • No method of transmission is 100% secure

 

11. Cookies

  • Remember preferences and settings
  • Analyze website usage to improve services
  • Targeted advertising based on interests
  • Recognize returning visitors
You may disable cookies or set Do Not Track (DNT) in your browser. DNT has no universal standard; we currently do not respond to it.
 

12. Third-Party Links

    We are not responsible for the privacy practices of third-party sites linked from our site.
 

13. Children's Privacy

    This site is for adults who can form legally binding contracts. We do not knowingly collect data from children under 13.
 

14. Data Retention

    We retain data only as long as needed for the purposes described, or as required by law. Then we delete or anonymize it.
 

15. Your Consent

    Using this site means you agree to this policy. We may update it at any time; changes are posted on this page.
 

16. Regional Rights

EU/EEA/UK (GDPR):
  • Access, rectification, erasure, restriction, data portability, objection rights
  • Right to complain to local data protection authority
California (CCPA):
  • Know (categories, purposes, recipients), delete, opt-out of sale, non-discrimination
Other US states (CO, CT, VA, UT, MT, OR, TX, IA, DE, IN, TN):
  • Similar access, correction, deletion, and objection rights apply

17. Identity Verification

    We verify your identity (via email or order info matching) before processing data requests. Requests may be denied if verification fails.
 

18. Right to Appeal

    If we deny your data request, you may appeal via email. We respond within 45 days.
 

19. Authorized Agent

    You may designate an authorized agent to exercise your rights. The agent must provide proof of your signed authorization.

 

Privacy Choices

You may email us to exercise:
  • Obtain a copy of your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Unsubscribe from marketing emails (link at bottom of each email)
  • Opt out of SMS/WhatsApp messages
  • Disable cookies or enable DNT in your browser
Non-discrimination: Exercising your rights will not result in denied service or different pricing.
 
Required info: Name, address, phone, email are required for shipping. Refusal means we cannot process your order.